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Serving New England since 1990

   24 Hour Emergency Services

(603) 641-6555

24 Hour Emergency Services

(603) 641-6555

Water Damage Insurance Claim

Written by jsolloway on . Posted in , , .

Water can cause extensive damage to a home or business, from needing to replace the floor and drywall to potential mold problems down the road.  It is important that after a flood you file a water damage claim with your insurance company.  The insurance company can assess the damage, offering compensation to make the necessary repairs to restore the property to its pre-flood state.

The First Steps After a Flood in Your Home or Business

When you see water in your home or business, the first course of action should be to stop the flow of water.  In the event that this is from a broken pipe, overflowing toilet or other plumbing problem, you should shut off water to the building.  A flood that is caused by mother nature may be more difficult to staunch, but you can sandbag the area where the water is entering the building to reduce the flow.

Once the water has been stopped, contact your insurance company immediately.  This will begin the process of filing a claim for the water damage.  The insurance agent will offer guidance on the next steps, which often includes documenting the flood with photographs and sending an adjuster to the property to assess the damage.  It is important to simultaneously start the clean-up and restoration process so that damages to not worsen. Neglecting to start cleaning up water damage could result in the scope of damages expanding.  The insurance company is responsible to work with you to determine coverages. They can also offer a monetary value to restore the property to its pre-flood condition.

Removing the Water and Beginning the Flood Restoration Process

After contacting and receiving guidance from your insurance company, the work of removing the water, reducing moisture levels and restoring the property can begin.  A restoration company experienced in handling water damage can help to quickly remove any standing water.  Large, industrial dehumidifiers are used to bring down moisture levels and any flooring, drywall or insulation that needs to be dried or removed will be addressed.

Once the moisture levels have returned to normal, the restoration professionals can help to make any necessary repairs to return the home or business to its pre-water damage condition.

If a flood has damaged your property, trust the water damage professionals at Soil-Away.  Contact them at 603-641-6555.

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Jay KorsenJay Korsen
00:51 04 Aug 22
All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away’s construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can’t sing enough praises for them. Sorry that the picture doesn’t do the job justice. Thank you Jack and your team. -Dr. Jay
Asian BreezeAsian Breeze
04:28 15 Jul 22
Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.
Breton LangendorferBreton Langendorfer
21:17 07 Jul 22
Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.
Maureen CidzikMaureen Cidzik
13:49 15 May 22
Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do – from first call, to estimate, to job completion.
Sarah GrugnaleSarah Grugnale
16:02 14 Jan 22
Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.
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