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24 Hour Emergency Services

(603) 641-6555

The First 24 Hours After a Flood: What to Do

Written by jsolloway on . Posted in , , , .

Homeowners tend to worry about damage from a fire to the home more than any other disaster. While a fire can be devastating, a flood comes with its own fair share of damage and lasting clean up concerns. The likelihood that a home will flood at some time, whether from a burst pipe, overflowing bathroom faucet, or storm damage, is much higher than that a fire will strike. Yet many homeowners are unsure of what do when they find water in their home.

Leaking Water

The first priority is to find the source of the water. If the water is continuing to leak unwanted into the home, you will need to take action immediately to stop this. In the case of a broken pipe or other malfunction, this will mean turning off the water to the home. To prevent further damage and the risk of electrocution, turn off the power to the home as well.

Document Damage

Many homeowners in this time of stress forget to document the extent of the damage prior to beginning the clean-up process. Taking photos before removing the water is important, as this will be evidence for your insurance company down the road.
After the insurance company has been contacted and the damage documented, the real clean-up can begin. A professional disaster restoration company, like Soil-Away, can remove the water using industrial equipment quickly and efficiently.

Drying Process

Once the water that you can see has been removed, the real drying process can begin. After a flood one of the biggest concerns is the floor, from carpet and hardwood to the subfloor underneath. While the padding may need to be discarded to prevent mold growth, in some cases the carpet can be salvaged if the water was uncontaminated. For hardwood flooring, the drying process must be controlled and slow to prevent cracking and buckling of the wood.
Mold growth can set in quickly, the start of which may begin after only 24 hours, so it is imperative that the drying out process begin immediately. Soil-Away’s team of restoration experts comes equipped with tools to make this process happen swiftly and completely, easing present and future worries for the homeowner.
24/7 Water and flood damage cleanup services – Call Soil-Away at 603-641-6555. We cleanup water damage from broken pipes, leaky appliances, tub overflows, storm damage and more. Insurance claim specialists – We help with your claim process. Call now for fast, efficient service!

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Jay KorsenJay Korsen
00:51 04 Aug 22
All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away’s construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can’t sing enough praises for them. Sorry that the picture doesn’t do the job justice. Thank you Jack and your team. -Dr. Jay
Asian BreezeAsian Breeze
04:28 15 Jul 22
Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.
Breton LangendorferBreton Langendorfer
21:17 07 Jul 22
Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.
Maureen CidzikMaureen Cidzik
13:49 15 May 22
Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do – from first call, to estimate, to job completion.
Sarah GrugnaleSarah Grugnale
16:02 14 Jan 22
Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.
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