Tag: water damage

Water Damage from Ice Dams- Concord, NH

Written by jsolloway on December 8, 2014. Posted in Blog, Case Study, Water Damage.

The snow on the roofs always seemed to be accumulating. This was largely due to a record breaking winter. Countless snow storms were taking their toll on Concord, New Hampshire (NH) properties. Trees were collapsing, pipes were freezing, and ice dams were everywhere. A local senior living facility was feeling the effects. They had been battling ice dams for over a month now. Many of their resident homes on campus were inflicted with water damage from ice dams. The facilities staff was working...

What To Do After Water Damage and Flooding

Written by jsolloway on November 28, 2014. Posted in Blog, Tips and Advice, Water Damage.

Water damage has struck your property! What should you do now? There are some simple things you can do to ensure safety and move towards a rapid recovery. Here is a list of recommendations to help bounce back from a water loss. Review the list and identify which are most appropriate for your situation. Do not forget to contact Soil-Away for 24/7 emergency water damage cleanup! 603-641-6555

Sewer Backup Restoration Process Explained

Written by jsolloway on November 24, 2014. Posted in Blog, Tips and Advice, Water Damage.

Extensive sewer damage to a property is a very serious situation. It is an emergency which requires immediate attention from a qualified sewer backup restoration firm. General contractors, handymen, and janitorial companies are not typically the solution. They are not prepared, trained, or equipped to combat the challenges of a sewer damage loss. Sewer backup restoration and cleanup requires expertise that only trained professionals in that specific field should handle.

Soil-Away Hosts Soft Contents Restoration Course for Insurance Adjusters- Hooksett, NH

Written by jsolloway on October 30, 2014. Posted in Blog, Company & Industry News, Contents Restoration, Fire, Smoke, & Odor Damage, Water Damage.

Soil-Away recently welcomed nearly 20 property damage insurance claims adjusters to their Hooksett, NH facility for a continuing education (CE) course. The CE course focused on soft contents restoration. Some examples of soft contents are the following: clothing, bedding, footwear, handbags, stuffed animals, leather goods, etc… When these items are damaged by fire, smoke or water they are either replaced or restored in the claims process. Soil-Away’s soft contents restoration course educated...

Water Extraction- Plymouth, NH

Written by jsolloway on October 13, 2014. Posted in Blog, Case Study, Water Damage.

Leaving a bathtub running and falling asleep in another room is never a good combination. This was the source of a major water damage restoration project Soil-Away was recently involved with. Soil-Away was contacted at 8:00pm by a property management firm in Plymouth, NH. It was for an emergency water extraction situation. The water extraction crew from Soil-Away’s Lakes Region office arrived within an hour.

Flooded Basement Cleanup- Laconia, NH

Written by jsolloway on September 22, 2014. Posted in Blog, Case Study, Water Damage.

A broken pipe had leaked water into an unfinished basement. It occured for over eight hours. Panicked homeowners searched online for flooded basement cleanup companies in the Laconia, NH area. They quickly found Soil-Away Cleaning & Restoration. A call to the company and a water damage restoration crew was on its way.

IICRC Water Damage Restoration Technician School – Salem, NH

Written by jsolloway on August 29, 2014. Posted in Blog, Company & Industry News, Water Damage.

Salem, NH – Four members of the Soil-Away team just completed IICRC water damage restoration technician training courses. Soil-Away attendees consisted of restoration technicians and management staff. For the technicians, this was their first experience in a water restoration course. “The classes really helped supplement the in-house training that Soil-Away provides,” explained one technician. “This was a great chance to expand my technical understanding of what we deal with on a daily basis when...

Storm Damage Cleanup- Portsmouth, NH

Written by jsolloway on August 25, 2014. Posted in Blog, Case Study, Water Damage.

Storm damage cleanup needs were extensive. Portsmouth and the surrounding towns were pummeled with high winds and heavy rains. Near hurricane conditions wreaked havoc throughout the historic New Hampshire town. Insurance claims for property damage were being submitted in droves. Soil-Away Cleaning and Restoration was busy performing storm damage cleanup services throughout the Portsmouth area.

Hurricane Season: 4 Strategies to Defend Against Storm Damage

Written by jsolloway on July 16, 2014. Posted in Blog, Storm Damage, Tips and Advice.

According to the National Oceanic & Atmospheric Administration (NOAA) the official Atlantic hurricane season runs from June 1st to November 30th. Approximately 78% of the peak tropical activity occurs in August, September, and October. Knowing what volatile and destructive weather is potentially ahead, it would be wise to strategize and implement a game plan to deal with potential disasters. The goal of New Hampshire and Massachusetts residents should be to

Water Damage Restoration- Derry, NH

Written by jsolloway on July 14, 2014. Posted in Blog, Case Study, Water Damage.

It is common to rely on simple household appliances to help with our everyday lives. A dishwasher to clean the dishes; A washer/dryer to clean the laundry; A refrigerator to keep food cold and fresh. How often are these appliances inspected or maintained? This question was now at the forefront of this Derry homeowner’s mind. She was in need of water damage restoration services as a result of a washing machine hoses failure. Simple maintenance may have saved her the time and expenses now required...

Water Damage Cleanup – Salem, NH

Written by jsolloway on June 9, 2014. Posted in Blog, Case Study, Water Damage.

A frustrated father whips his sopping wet sneakers across the back yard of his Salem house. He was in the middle of an emergency water damage cleanup situation at his house. The finished basement had an inch of water throughout. The place was a flooded mess. How did this happen? What can be done to mitigate the water damage? Clinching his brow with his left hand, he stares straight into the sky and mentally drifts off.

Water Damage Restoration- Laconia, NH

Written by jsolloway on May 26, 2014. Posted in Blog, Case Study.

The past two weeks had been a whirlwind. This is what the body language of the exhausted contractor displayed as he climbed into his truck. As he turned the key to start the engine, he took one last glance in his rearview mirror at the Laconia property he had just finished the water damage restoration rebuild on. Two weeks ago the property suffered extensive water damage on the first floor kitchen and finished basement.

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Jay Korsen

00:51 04 Aug 22

All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away's construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can't sing enough praises for them. Sorry that the picture doesn't do the job justice. Thank you Jack and your team. -Dr. Jay

Asian Breeze

04:28 15 Jul 22

Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.

Breton Langendorfer

21:17 07 Jul 22

Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.

Maureen Cidzik

13:49 15 May 22

Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do - from first call, to estimate, to job completion.

Sarah Grugnale

16:02 14 Jan 22

Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.

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