Tag: insurance claim

Water Damage Cleanup – Salem, NH

Written by jsolloway on June 9, 2014. Posted in Blog, Case Study, Water Damage.

A frustrated father whips his sopping wet sneakers across the back yard of his Salem house. He was in the middle of an emergency water damage cleanup situation at his house. The finished basement had an inch of water throughout. The place was a flooded mess. How did this happen? What can be done to mitigate the water damage? Clinching his brow with his left hand, he stares straight into the sky and mentally drifts off.

Soil-Away Adds Revolutionary Contents Restoring Technology

Written by jsolloway on May 29, 2014. Posted in Blog, Company & Industry News, Contents Restoration.

Hooksett, NH – Soil-Away has expanded the company’s contents facility by adding a revolutionary soft contents restoration technology. According to Founder Jack Solloway the patented restoration technology, known as the Esporta Wash System ™, will enable them to restore 85% of damaged contents that are typically deemed irreparable and thrown out.

Water Damage Restoration- Laconia, NH

Written by jsolloway on May 26, 2014. Posted in Blog, Case Study.

The past two weeks had been a whirlwind. This is what the body language of the exhausted contractor displayed as he climbed into his truck. As he turned the key to start the engine, he took one last glance in his rearview mirror at the Laconia property he had just finished the water damage restoration rebuild on. Two weeks ago the property suffered extensive water damage on the first floor kitchen and finished basement.

Smoke Damage Cleanup- Nashua, NH

Written by jsolloway on May 12, 2014. Posted in Blog, Fire, Smoke, & Odor Damage.

A mother is walking back into her house after dropping a letter in the mailbox. She stops and admires the cleanliness of her ceilings, walls, and floors. She takes a deep breath and smells nothing. Why is she so encouraged? Only five days ago her family’s pellet stove malfunctioned causing a small fire in their Nashua home. The fire caused soot damage in the living room, kitchen, bathroom, and two bedrooms. The smoke odor was nauseating and the situation stressful. The family had lived in their...

Water Restoration Professional – Windham, NH

Water Damage Cleanup- Manchester, NH

Written by jsolloway on May 5, 2014. Posted in Blog, Water Damage.

A partner in prestigious Manchester law firm sees a strange number come across his phone. It is after 8:00pm, but he answers anyway. On the other line is a panicked voice. The janitor has just arrived for the nightly cleaning and discovered that a pipe had burst. The janitor is quick to describe the water damage throughout the office. As far as the partner knows, no one had been in the office for a few hours. How long had the broken pipe been pouring water into his Manchester office? The janitor...

Basement Flooding- Bedford, NH

Written by WSI Genesis on April 16, 2014. Posted in Case Study, Water Damage.

It was a rainy weekend in late March. Over 48 hours of continuous precipitation hovered over much of New Hampshire, including the community of Bedford. Over the weekend Soil-Away received an emergency call from an elderly couple who had just discovered over six inches of water in their basement. Increasing water levels in the ground and neighboring bodies of water had caused their home to flood. The concerned couple called a trusted friend who referred Soil-Away. A water mitigation team arrived...

Tip: Water Damage and Insurance

Written by WSI Genesis on April 15, 2014. Posted in Tips and Advice, Water Damage.

Water damage is one of the leading causes of property damage. Water damage can result from a broken pipe, roof damage, malfunctioning appliance, flooding from ground water, etc… The mitigation process can be time consuming and expensive if you are not properly prepared. The first step in preparation is insurance. We encourage all our clients to have a conversation with their insurance agent over what their policy covers and what it excludes. Make sure to take the time and really understand your...

Soil-Away Announces Soft Content Cleaning

Written by WSI Genesis on December 31, 2013. Posted in Company & Industry News.

Hooksett, NH— Soil-Away announced the purchase of the Esporta iS4000 Soft Contents Restoration System. Soil-Away will now be able to successfully clean, sanitize, and restore items damaged by smoke and soot, category 1, 2 and 3 water, bio waste, and mold. These items include: shoes, boots, sneakers, purses, stuffed animals, dolls, clothing, bedding, hats, jackets, sports equipment (i.e. hockey, football, lacrosse), and Personal Protective Equipment (i.e. fire department, construction). Positive...

Water Damage Restoration Company - Concord, NH

Winter Tip: Frozen Pipes, Big Problems

Written by WSI Genesis on December 1, 2013. Posted in Tips and Advice, Water Damage.

It is winter and the New England weather can be very unforgiving for properties. Bitter cold temperatures and driving snow storms wreak havoc on homes. Frozen pipes cause thousands of dollars in property damage every year. A tiny pipe crack can result in countless gallons of water flowing into your home affecting the structure and contents. This kind of situation can be devastating to a home or property owner. Thankfully, there are a few steps you can take to prepare for, or even help prevent,...

Insurance Agency Endorses Soil-Away

Written by WSI Genesis on November 12, 2013. Posted in Company & Industry News.

Hudson, NH – Most recently The French Insurance Agency of Hudson, NH acknowledged Soil-Away as their preferred vendor for water and fire damage restoration services. Insurance agents are often contacted by their clients following a water or fire damage situation. The claims process can be challenging, but is an opportunity for the agency’s customer service to shine. Having a strong relationship with a local cleaning and restoration firm, like Soil-Away, only helps the process. For claims relating...

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Jay Korsen

00:51 04 Aug 22

All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away's construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can't sing enough praises for them. Sorry that the picture doesn't do the job justice. Thank you Jack and your team. -Dr. Jay

Asian Breeze

04:28 15 Jul 22

Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.

Breton Langendorfer

21:17 07 Jul 22

Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.

Maureen Cidzik

13:49 15 May 22

Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do - from first call, to estimate, to job completion.

Sarah Grugnale

16:02 14 Jan 22

Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.

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