Tag: emergency property damage mitigation plan

Soot and Smoke Odor Removal- Goffstown, NH

Written by jsolloway on December 1, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

The wood stove was the culprit. More specifically, it was the blocked up venting system leading into the chimney. Just twenty-four hours ago a Goffstown, New Hampshire (NH) family was living their normal life. That all got turned up-side-down when smoke started billowing throughout the house. The wood stove was malfunctioning. What ensued was a mess. A small fire started in the parlor. Thick smoke was everywhere. The fire department responded quickly and put the fire out with ease. Nevertheless,...

What To Do After Water Damage and Flooding

Written by jsolloway on November 28, 2014. Posted in Blog, Tips and Advice, Water Damage.

Water damage has struck your property! What should you do now? There are some simple things you can do to ensure safety and move towards a rapid recovery. Here is a list of recommendations to help bounce back from a water loss. Review the list and identify which are most appropriate for your situation. Do not forget to contact Soil-Away for 24/7 emergency water damage cleanup! 603-641-6555

Fire Damage Prevention and Safety (part 2)

Written by jsolloway on September 29, 2014. Posted in Blog, Fire, Smoke, & Odor Damage, Tips and Advice.

Last month we featured tips 1-5 on how to avoid fire damage and increase safety in your home. The United States has approximately 400,000 house fires every year (NFPA). We see many in Nashua, Salem, and Laconia every year. We do not want you to be a part of that stat. Please read our final five tips on fire damage prevention and safety. If you missed last month’s article click here.

Sewer Backup Cleanup- Manchester, NH

Written by jsolloway on September 1, 2014. Posted in Blog, Case Study, Water Damage.

How can beautiful trees outside a home cause the need for an emergency sewer backup cleanup? Old underground sewer pipes, especially in cities such as Manchester, NH, are susceptible to root infiltration. The combination of aging plumbing and growing roots can cause a blockage. When the outflow of sewage is impeded a backup occurs. If sewage is flowing back into the house it is an emergency. Immediate action must be taken to fix the blockage. Sewer backup cleanup is needed as well.

Storm Damage Cleanup- Portsmouth, NH

Written by jsolloway on August 25, 2014. Posted in Blog, Case Study, Water Damage.

Storm damage cleanup needs were extensive. Portsmouth and the surrounding towns were pummeled with high winds and heavy rains. Near hurricane conditions wreaked havoc throughout the historic New Hampshire town. Insurance claims for property damage were being submitted in droves. Soil-Away Cleaning and Restoration was busy performing storm damage cleanup services throughout the Portsmouth area.

Hurricane Season: 4 Strategies to Defend Against Storm Damage

Written by jsolloway on July 16, 2014. Posted in Blog, Storm Damage, Tips and Advice.

According to the National Oceanic & Atmospheric Administration (NOAA) the official Atlantic hurricane season runs from June 1st to November 30th. Approximately 78% of the peak tropical activity occurs in August, September, and October. Knowing what volatile and destructive weather is potentially ahead, it would be wise to strategize and implement a game plan to deal with potential disasters. The goal of New Hampshire and Massachusetts residents should be to

Fire Damage Cleanup- Portsmouth, NH

Written by jsolloway on June 16, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

Twelve years in property management in the Portsmouth area and the director had never seen a disaster like this before. What started as a small kitchen fire resulted in extensive property damage which affected fifteen of his building’s eighteen apartment units with fire, soot, smoke, and water damage. The fire damage cleanup was well underway, but he was still in awe of the magnitude of the undertaking. Carefully walking the hallways with the Soil-Away project manager, they went unit to unit checking...

Building Family Business- Water and Fire Restoration in NH

Written by jsolloway on May 21, 2014. Posted in Blog, Community & Civic Involvement, Company & Industry News.

Do you own or manage a business in New Hampshire? Are you a sales professional? If so make sure to tune into Marketing Mojo Radio. Every week the show features advice and professional interviews focusing specifically on marketing your business. Recently, Josh Solloway of Soil-Away Cleaning & Restoration was featured. “The principles for marketing our water and fire restoration services are applicable across numerous markets and professions,” states Solloway. “It comes down to building relationships...

Preventing Water Damage in Basement

Written by jsolloway on April 29, 2014. Posted in Blog, Tips and Advice, Water Damage.

Avoiding water damage at your property should be a priority. Every year thousands are New Hampshire and Massachusetts basements suffer from flooding. This costs millions of dollars in damage and provides endless frustration to owners. Rest assured that there are precautions you can take to protect yourself and reduce the possibility of a flooded basement. Below are three simple strategies that you can employ to help prevent costly water damage at your property. Please understand these ideas are...

Basement Flooding- Bedford, NH

Written by WSI Genesis on April 16, 2014. Posted in Case Study, Water Damage.

It was a rainy weekend in late March. Over 48 hours of continuous precipitation hovered over much of New Hampshire, including the community of Bedford. Over the weekend Soil-Away received an emergency call from an elderly couple who had just discovered over six inches of water in their basement. Increasing water levels in the ground and neighboring bodies of water had caused their home to flood. The concerned couple called a trusted friend who referred Soil-Away. A water mitigation team arrived...

Tip: Water Damage and Insurance

Written by WSI Genesis on April 15, 2014. Posted in Tips and Advice, Water Damage.

Water damage is one of the leading causes of property damage. Water damage can result from a broken pipe, roof damage, malfunctioning appliance, flooding from ground water, etc… The mitigation process can be time consuming and expensive if you are not properly prepared. The first step in preparation is insurance. We encourage all our clients to have a conversation with their insurance agent over what their policy covers and what it excludes. Make sure to take the time and really understand your...

Caution: “Fire Chasers”

Written by WSI Genesis on January 13, 2014. Posted in Blog, Company & Industry News, Fire, Smoke, & Odor Damage, Tips and Advice, Water Damage.

It is a distasteful practice that is unfortunately common in our industry. Some call it “ambulance chasing” while others may call it “fire chasing.” The essence of the activity is that firms will hunt for property disasters and prey on victims of fires or floods. How is this done? Information about a property fire or disaster is obtained by listening to emergency service (Police/Fire) scanners or through notifications from special smart phone apps. Who does this? Many large (often franchise)...

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Jay Korsen

00:51 04 Aug 22

All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away's construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can't sing enough praises for them. Sorry that the picture doesn't do the job justice. Thank you Jack and your team. -Dr. Jay

Asian Breeze

04:28 15 Jul 22

Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.

Breton Langendorfer

21:17 07 Jul 22

Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.

Maureen Cidzik

13:49 15 May 22

Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do - from first call, to estimate, to job completion.

Sarah Grugnale

16:02 14 Jan 22

Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.

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