Tag: client satisfaction

25th Anniversary Logo on Fleet

Written by jsolloway on July 30, 2015. Posted in Blog, Company & Industry News.

This month Soil-Away has been working to update logos on its entire fleet. The company fleet comprises of several box trucks, cargo vans, trucks, cars and trailers. They are all getting outfitted with the celebratory 25th anniversary logo. The process is expected to take roughly one month as the vehicles are methodically rotated through the process. “The 25th [anniversary] logo really stands out on the trucks,” explains business development manager Neil Mishkit.

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DIY Spot Cleaning for Carpets

Written by jsolloway on July 7, 2015. Posted in Blog, Carpet Duct and Other Cleaning, Tips and Advice.

Flooring is one of the biggest investments in your home. You want to keep it looking good for as long as possible. With that said, it is inevitable that your carpets will eventually endure some kind of spill. Do not worry. Cleaning up spills on your carpet is not terribly difficult if you act fast. Below are some basic tips to help you combat fresh blemishes to your carpets before they become a long-term issue.

Duct Cleaning- Manchester, NH

Written by jsolloway on July 6, 2015. Posted in Blog, Carpet Duct and Other Cleaning, Case Study.

Manchester, New Hampshire (NH) commercial property owners should factor in professional air duct cleaning into their facility maintenance plans. Duct cleaning helps improve indoor air quality and the efficiency of the HVAC system. These factors can contribute to a better work environment for occupants. They can also provide potential costs savings on maintaining the HVAC system. One Manchester restaurant owner recently came to this realization. He contacted Soil-Away for air duct cleaning of his...

Rug Cleaner- Londonderry, NH

Written by jsolloway on May 25, 2015. Posted in Blog, Carpet Duct and Other Cleaning, Case Study.

Hiring the right rug cleaner can make the difference between a happy leaseholder and one who gives you issues. This was the case with one Londonderry, New Hampshire (NH) landlord who recently hired Soil-Away for professional rug cleaning services. The landlord owned a commercial office park on route 102. The building had two stories of professional office space. Soil-Away was hired as the rug cleaner to fix the shortcomings of the previous company. The issues created by the previous carpet cleaning...

Carpet Cleaning Company- Windham, NH

Written by jsolloway on May 11, 2015. Posted in Blog, Carpet Duct and Other Cleaning, Case Study.

Finding the best carpet cleaning company for your Windham, New Hampshire (NH) home can be a challenge. You have specific needs and want it done right. You do not have time to waste. Calling the dozens of carpet cleaners that come up on an internet search is not efficient. If this describes your experience in searching for a carpet cleaning company, then you have come to the right place. You have found Soil-Away Cleaning & Restoration Services. We have been serving southern NH and the greater...

Fire Damage Cleanup Service- Laconia, NH

Written by jsolloway on May 4, 2015. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

The Laconia, New Hampshire (NH) community was so pleased by the fire damage cleanup service performed by Soil-Away Cleaning and Restoration. Soil-Away had turned a horrible situation into a positive experience. Two months ago a well-known figure in the community had a grease fire in their kitchen. This led to massive fire damage to the house. The victim escaped the house, but the property was a mess. Fire damage cleanup services were needed, but the victim did not know where to turn.

Mold Removal Service- Concord, NH

Written by jsolloway on April 27, 2015. Posted in Blog, Case Study, Mold.

The property management company was all ready for mold removal service at one of their Concord, New Hampshire (NH) properties. The three-family home had significant attic mold. The management company had temporarily moved the tenants into a nearby hotel while the services were performed. There was only one problem. The franchise hired to perform the mold remediation called the day of the service and cancelled. This was a large job; A job in which three families and the property management company...

Soil-Away Welcomes Contents Restoration Manager

Written by jsolloway on April 23, 2015. Posted in Blog, Company & Industry News, Contents Restoration, Fire, Smoke, & Odor Damage, Water Damage.

Recent expansion of Soil-Away’s contents restoration division has prompted the addition of a new management position. Soil-Away is excited to welcome Morgan Lawrence to the family. Morgan will be overseeing the contents restoration services the company provides to its clients. With the addition of the Esporta Soft-Contents Restoration process in 2014, work volume has increased significantly. This pushed Soil-Away to find a leader for the division of the company. “Morgan will help streamline our...

Carpet Cleaner – Bow, NH

Written by jsolloway on February 2, 2015. Posted in Blog, Carpet Duct and Other Cleaning, Case Study.

All homeowners need a professional carpet cleaner for different reasons. Some families with multiple children call for service because there was just a spaghetti fight on the living room carpet. Other homeowners call because Fluffy had her fifth accident this week in the hallway. Many people just want the peace-of-mind knowing that built up dirt is being removed from their flooring. Regardless of why you need a carpet cleaner, know that Soil-Away will be there. We specialize in carpet cleaning...

Soil-Away Celebrates 25th Anniversary!

Written by jsolloway on January 6, 2015. Posted in Blog, Company & Industry News.

Happy New Year to Soil-Away clients, vendors and friends! We are very excited about 2015 as it marks the 25th Anniversary of Soil-Away. We would not have made it without you, so thank you for all your support throughout the years. We deeply appreciate the opportunity to build relationships and to do business with all of you.

Soot and Smoke Odor Removal- Goffstown, NH

Written by jsolloway on December 1, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

The wood stove was the culprit. More specifically, it was the blocked up venting system leading into the chimney. Just twenty-four hours ago a Goffstown, New Hampshire (NH) family was living their normal life. That all got turned up-side-down when smoke started billowing throughout the house. The wood stove was malfunctioning. What ensued was a mess. A small fire started in the parlor. Thick smoke was everywhere. The fire department responded quickly and put the fire out with ease. Nevertheless,...

Soil-Away Hosts Soft Contents Restoration Course for Insurance Adjusters- Hooksett, NH

Written by jsolloway on October 30, 2014. Posted in Blog, Company & Industry News, Contents Restoration, Fire, Smoke, & Odor Damage, Water Damage.

Soil-Away recently welcomed nearly 20 property damage insurance claims adjusters to their Hooksett, NH facility for a continuing education (CE) course. The CE course focused on soft contents restoration. Some examples of soft contents are the following: clothing, bedding, footwear, handbags, stuffed animals, leather goods, etc… When these items are damaged by fire, smoke or water they are either replaced or restored in the claims process. Soil-Away’s soft contents restoration course educated...

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Jay Korsen

00:51 04 Aug 22

All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away's construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can't sing enough praises for them. Sorry that the picture doesn't do the job justice. Thank you Jack and your team. -Dr. Jay

Asian Breeze

04:28 15 Jul 22

Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.

Breton Langendorfer

21:17 07 Jul 22

Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.

Maureen Cidzik

13:49 15 May 22

Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do - from first call, to estimate, to job completion.

Sarah Grugnale

16:02 14 Jan 22

Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.

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