Author: jsolloway

Flooded Basement Cleanup- Laconia, NH

Written by jsolloway on September 22, 2014. Posted in Blog, Case Study, Water Damage.

A broken pipe had leaked water into an unfinished basement. It occured for over eight hours. Panicked homeowners searched online for flooded basement cleanup companies in the Laconia, NH area. They quickly found Soil-Away Cleaning & Restoration. A call to the company and a water damage restoration crew was on its way.

Furnace Puff Back Damage- Concord, NH

Written by jsolloway on September 8, 2014. Posted in Blog, Case Study, Contents Restoration, Fire, Smoke, & Odor Damage.

The Concord, NH temperatures were slowly dropping. The summer to fall transition was occurring. Nights were frequently in the 40 to 50 degree range. For many Concord homes this prompted their oil furnace heating systems to kick on. As usual, many residents try to stretch out another year without preventative maintenance to their furnace. The threat of oil furnace puff back damage drastically increases. A puff back occurs when the oil furnace malfunctions. The system will spew a fine oily, soot...

Helping the Hungry

Written by jsolloway on September 2, 2014. Posted in Blog, Community & Civic Involvement.

Soil-Away recently sponsored a charity golf tournament to benefit Do You Know Him? Ministries. This growing outreach organization serves under-resourced members of the downtown Manchester community. They provide numerous services to the community such as, but not limited to the following: breakfast ministry, prison ministry, street ministry, and marriage ministry.

Sewer Backup Cleanup- Manchester, NH

Written by jsolloway on September 1, 2014. Posted in Blog, Case Study, Water Damage.

How can beautiful trees outside a home cause the need for an emergency sewer backup cleanup? Old underground sewer pipes, especially in cities such as Manchester, NH, are susceptible to root infiltration. The combination of aging plumbing and growing roots can cause a blockage. When the outflow of sewage is impeded a backup occurs. If sewage is flowing back into the house it is an emergency. Immediate action must be taken to fix the blockage. Sewer backup cleanup is needed as well.

fire damage manchester concord portsmouth

Fire Damage Prevention and Safety (part 1)

Written by jsolloway on August 29, 2014. Posted in Blog, Fire, Smoke, & Odor Damage, Tips and Advice.

Fire damage is devastating. There are approximately 400,000 home fires in the United States every year (NFPA). We see many in Manchester, Concord, and Portsmouth every year. Many of these fires are preventable. We wrote this two part article to identify some of the leading causes of fire damage. The goal is to educate you on how to make your home a safer place and to prevent costly fire damage. We will provide you with 10 important tips. Five will be this month and the remaining five tips with...

IICRC Water Damage Restoration Technician School – Salem, NH

Written by jsolloway on August 29, 2014. Posted in Blog, Company & Industry News, Water Damage.

Salem, NH – Four members of the Soil-Away team just completed IICRC water damage restoration technician training courses. Soil-Away attendees consisted of restoration technicians and management staff. For the technicians, this was their first experience in a water restoration course. “The classes really helped supplement the in-house training that Soil-Away provides,” explained one technician. “This was a great chance to expand my technical understanding of what we deal with on a daily basis when...

Storm Damage Cleanup- Portsmouth, NH

Written by jsolloway on August 25, 2014. Posted in Blog, Case Study, Water Damage.

Storm damage cleanup needs were extensive. Portsmouth and the surrounding towns were pummeled with high winds and heavy rains. Near hurricane conditions wreaked havoc throughout the historic New Hampshire town. Insurance claims for property damage were being submitted in droves. Soil-Away Cleaning and Restoration was busy performing storm damage cleanup services throughout the Portsmouth area.

Carpet Cleaning- Windham, NH

Written by jsolloway on August 11, 2014. Posted in Blog, Carpet, Case Study.

They had not been in their Windham house for 24 hours and they already had a carpet cleaning emergency. The young married couple was moving into their new townhouse. It was everything they had hoped for when building it: three bedrooms, master bathroom, granite counters, and a man cave in the basement. It had wood floors one the first floor and high-end carpets in the basement and upstairs bedrooms and hallway. The movers had just arrived with their furniture and were starting to unload into the...

Fire Damage Restoration- Manchester, NH

Written by jsolloway on August 4, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

A warehouse crew was wrapping up their shift at a 90,000 square-foot, Manchester facility. The crew chief was making his final rounds when he picked up on a haze moving throughout the building. This was followed by the distinct smell of smoke. Quickly, he picked up his pace towards the back of the building. Before he could find the source of the smoke, the fire alarm sounded. Something was terribly wrong. Shortly after evacuating the building a dumpster fire was discovered outside. The dumpster...

Mold Remediation- Nashua, NH

Written by jsolloway on July 28, 2014. Posted in Blog, Case Study, Mold.

Optimism was renewed for the sellers of a Nashua home. Their house, which had been on the market for over three months, was finally under agreement. Hopefully within 30 days they would be closing on the sale. The phone rang and it was their real estate agent. She had just completed shadowing the home inspection with the buyers. The anxious sellers hung on every word of the agent as she passed on the news. Most of the outlook was promising except for one issue: Mold was found in the attic. According...

NADCA Certifies Soil-Away’s Air Duct Cleaning

Written by jsolloway on July 17, 2014. Posted in Blog, Carpet Duct and Other Cleaning, Company & Industry News.

Hooksett, NH- Soil-Away is proud to announce their new certifications through the National Air Duct Cleaners Association (NADCA). The certifications include Air Systems Cleaning Specialist and Ventilation System Mold Remediator. This accomplishment provides additional credibility to the company’s air duct cleaning service and raises the level of service provided to clients. “We are excited about improving our air duct cleaning operation,” states project manager- Mike Nudd. “Being certified by...

Hurricane Season: 4 Strategies to Defend Against Storm Damage

Written by jsolloway on July 16, 2014. Posted in Blog, Storm Damage, Tips and Advice.

According to the National Oceanic & Atmospheric Administration (NOAA) the official Atlantic hurricane season runs from June 1st to November 30th. Approximately 78% of the peak tropical activity occurs in August, September, and October. Knowing what volatile and destructive weather is potentially ahead, it would be wise to strategize and implement a game plan to deal with potential disasters. The goal of New Hampshire and Massachusetts residents should be to

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Jay Korsen

00:51 04 Aug 22

All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away's construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can't sing enough praises for them. Sorry that the picture doesn't do the job justice. Thank you Jack and your team. -Dr. Jay

Asian Breeze

04:28 15 Jul 22

Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.

Breton Langendorfer

21:17 07 Jul 22

Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.

Maureen Cidzik

13:49 15 May 22

Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do - from first call, to estimate, to job completion.

Sarah Grugnale

16:02 14 Jan 22

Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.

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