Author: jsolloway

professional carpet cleaning- manchester, nh

“Is professional carpet cleaning worth it?” – Asks Manchester Homeowners and Businesses

Written by jsolloway on November 10, 2014. Posted in Blog, Carpet Duct and Other Cleaning, Case Study, Tips and Advice.

We are faced with carpet cleaning questions every day from clients in the Manchester, NH area. How important is it to get my carpets professionally cleaned? Is it worth the investment? Our answer is obviously “yes.” Carpet Cleaning is important and worth it. That is not our answer because we want to keep ourselves employed. It is because there is value in the services of a professional carpet cleaner. It starts with protecting the flooring investment in your home or business. Allow us to make...

Duct and Vent Cleaning- Bedford, NH

Written by jsolloway on November 3, 2014. Posted in Blog, Case Study, Duct and Other Cleaning.

Duct and vent cleaning was a part of the discussion amongst board members of a neighborhood association in Bedford, NH. They were assembled for their monthly association meeting. The topic of duct and vent cleaning had never surfaced before. Recent events had pushed it to the top of the priority list. One of their neighbors just had a scare with a dryer fire. The dryer vent had never been cleaned. The built up lint and debris ignited causing a small fire. Within two weeks of the dryer fire, another...

Soil-Away Hosts Soft Contents Restoration Course for Insurance Adjusters- Hooksett, NH

Written by jsolloway on October 30, 2014. Posted in Blog, Company & Industry News, Contents Restoration, Fire, Smoke, & Odor Damage, Water Damage.

Soil-Away recently welcomed nearly 20 property damage insurance claims adjusters to their Hooksett, NH facility for a continuing education (CE) course. The CE course focused on soft contents restoration. Some examples of soft contents are the following: clothing, bedding, footwear, handbags, stuffed animals, leather goods, etc… When these items are damaged by fire, smoke or water they are either replaced or restored in the claims process. Soil-Away’s soft contents restoration course educated...

What is a Furnace Puff Back?

Written by jsolloway on October 30, 2014. Posted in Blog, Contents Restoration, Fire, Smoke, & Odor Damage, Tips and Advice.

What is a puff back? A puff back is a misfire or malfunction of an oil burning furnace. It sends soot throughout a home or business. The phenomenon can happen all at once (suddenly like a car backfiring) or over an extended period of time (a chronic problem that occurs with each system ignition). The property’s air ducting system will act as a conduit to distribute soot into every corner of the house or business. You will find an oily “dust” or soot covering your furniture, flooring, walls, picture...

Teen Challenge Golf Tournament

Written by jsolloway on October 30, 2014. Posted in Blog, Community & Civic Involvement.

Soil-Away recently sponsored and participated in a local golf tournament to support Teen Challenge of New England. The tournament took place at Candia Woods in Candia, NH. Numerous business leaders and individuals came out to support the great organization.

Smoke and Soot Damage Cleanup – Derry, NH

Written by jsolloway on October 27, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

The kitchen was still smoldering. Light patches of smoke rose from charred cabinets and appliances. The fire suppression system and Derry Fire Department had just put out a kitchen fire. It was at a local restaurant. Just hours earlier a grease fire had ignited a stovetop pan. It was mishandled and led to it spreading. The whole situation was a blur for the Derry, NH restaurant owner and staff. They needed to regroup and recover. They needed professional smoke and soot damage cleanup immediat...

Water Extraction- Plymouth, NH

Written by jsolloway on October 13, 2014. Posted in Blog, Case Study, Water Damage.

Leaving a bathtub running and falling asleep in another room is never a good combination. This was the source of a major water damage restoration project Soil-Away was recently involved with. Soil-Away was contacted at 8:00pm by a property management firm in Plymouth, NH. It was for an emergency water extraction situation. The water extraction crew from Soil-Away’s Lakes Region office arrived within an hour.

Puffback Cleanup- Exeter, NH

Written by jsolloway on October 6, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

Soot covered everything in the Exeter, NH home. An oil furnace puffback had just occurred. The place needed extensive puffback cleanup services. Both the structure and contents were affected. The new homeowner could not believe it. He immediately made three phone calls. The first was to an oil burner repair company. The furnace had to be fixed. He could not deal with another puffback. The second call was to Soil-Away Cleaning & Restoration to perform the puffback cleanup. They were referred...

Soil-Away & Cocci Computer Co-Host Hooksett Chamber Event

Written by jsolloway on September 29, 2014. Posted in Blog, Community & Civic Involvement, Company & Industry News.

Soil-Away is combining efforts with Cocci Computer to co-host the Hooksett Chamber’s monthly after-hours networking event. The date is Wednesday, October 8th and starts at 5:30pm. The event will be at the Cocci Computer headquarters located at 1558 Hooksett Road in Hooksett. Attendees included local business representatives from Hooksett and surrounding towns such as Manchester, Concord, Bedford, Goffstown, Allenstown, Pembroke, and Auburn. This networking opportunity is open to chamber members,...

Water Damage Cleanup for Habitat for Humanity- Nashua, NH

Written by jsolloway on September 29, 2014. Posted in Blog, Community & Civic Involvement, Fire, Smoke, & Odor Damage, Water Damage.

Soil-Away recently performed a large water damage cleanup project with Habitat for Humanity- Nashua, NH Chapter. Habitat for Humanity is a nonprofit which, “works in partnership with local people and businesses to assist people in need by building and renovating houses. We help create simple, decent houses to foster communities in which people can live and grow.” The organization is currently working on a Nashua home which was donated to them. Prior to renovations, the property sustained serious...

Mold Removal- Bedford, NH

Written by jsolloway on September 29, 2014. Posted in Blog, Case Study, Mold.

The Bedford house sat vacant for over four months. It was a foreclosure. The former owners skipped town. The bank was now getting around to inspecting it. Amongst other things wrong, the basement needed extensive mold removal services. It was a finished space that was used as a play area for the kids. Now it was contaminated with dangerous mold. Ceilings, walls, and floors of this once prestigious Bedford home were covered in mold. The bank wanted to sell the property, but needed mold removal...

Fire Damage Prevention and Safety (part 2)

Written by jsolloway on September 29, 2014. Posted in Blog, Fire, Smoke, & Odor Damage, Tips and Advice.

Last month we featured tips 1-5 on how to avoid fire damage and increase safety in your home. The United States has approximately 400,000 house fires every year (NFPA). We see many in Nashua, Salem, and Laconia every year. We do not want you to be a part of that stat. Please read our final five tips on fire damage prevention and safety. If you missed last month’s article click here.

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Jay Korsen

00:51 04 Aug 22

All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away's construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can't sing enough praises for them. Sorry that the picture doesn't do the job justice. Thank you Jack and your team. -Dr. Jay

Asian Breeze

04:28 15 Jul 22

Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.

Breton Langendorfer

21:17 07 Jul 22

Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.

Maureen Cidzik

13:49 15 May 22

Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do - from first call, to estimate, to job completion.

Sarah Grugnale

16:02 14 Jan 22

Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.

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