Author: jsolloway

Water Damage Restoration Company- Exeter, NH

Written by jsolloway on March 30, 2015. Posted in Blog, Case Study, Water Damage.

Hiring a qualified water damage restoration company is vital when dealing with a property damage insurance claim at your home. Many contractors are either not educated in the trade of water damage mitigation or they are not competent in dealing with the insurance claim process. Falling short in either of these areas could add unnecessary frustration and delays to your recovery process. One of our clients in Exeter, New Hampshire (NH) recently learned the importance of working with a fully qualified...

Air Duct Cleaner- Auburn, NH

Written by jsolloway on March 16, 2015. Posted in Blog, Carpet Duct and Other Cleaning, Case Study, Uncategorized.

Hiring the best air duct cleaner for your specific needs can be a daunting task. We understand this and that is why the team at Soil-Away tries to make the process easy on you. One relevant example can be seen with a new client of ours from Auburn, New Hampshire (NH). The young, married couple just bought their first home. They were renting an apartment in Manchester for several years while they saved to buy a house in Auburn. The couple was obsessed with maintaining a clean home. Indoor air quality...

Smoke Damage Removal- Hudson, NH

Written by jsolloway on March 9, 2015. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

Many Hudson, New Hampshire (NH) residents rely on wood pellet stoves as a secondary source of heat for their homes. They create a nice ambiance and also provide warmth for functional rooms of the home. Unfortunately, as is prone with many mechanical devices, there is always chance for malfunctioning. This was the case for one of our recent clients who we performed smoke damage removal services for. The pellet stove for these Hudson residents malfunctioned. The pellets in the automatic feeder caught...

The Five E’s of Dealing with Melting Snow and Flooded Basements

Written by jsolloway on March 2, 2015. Posted in Blog, Tips and Advice.

Heavy snowfall this winter will result in a watery mess this spring. A commonly accepted model is that 10 inches of snow equates to 1 inch of water content. Many areas of southern New Hampshire and northern Massachusetts have had 70 to 100+ inches of snow this season. It will melt eventually. The pressing question is how quickly will it melt? A “fast melt” could be devastating as both public and private drainage systems and infrastructures are not designed to sustain such an influx of water. Flooding...

Ice Dam Water Damage- Manchester, NH

Written by jsolloway on March 2, 2015. Posted in Blog, Water Damage.

Over 60 inches of snowfall during late January and early February had the city of Manchester, New Hampshire (NH) in a bind. Snow piles rose higher and higher. Schools and business struggled to remain open. The harsh winter conditions were wreaking havoc on the entire southern NH region. Worst of all was the rampant occurrences of property damage insurance claims. The leading cause of claims was due to ice dam water damage. Hundreds of claims had been submitted by Manchester residents because of...

Flood Damage Cleanup- Londonderry, NH

Written by jsolloway on February 23, 2015. Posted in Blog, Case Study, Water Damage.

The need for emergency flood damage cleanup was not what one Londonderry, New Hampshire (NH) client was anticipating when he decided to throw a load of laundry in the washing machine. Our client had a second floor laundry room with a washer and dryer. He wanted to surprise his wife by cleaning up the entire home before she got home from work. After starting the laundry he left the house to run a few errands. Upon his return he discovered significant water damage throughout the house. He called...

Black Mold Removal- Raymond, NH

Written by jsolloway on February 9, 2015. Posted in Blog, Case Study, Mold.

Finished basements and water damage are never a good mix. This is especially the case when the water damage goes undetected for over a month. This was the situation with one of our Raymond, New Hampshire (NH) clients. He left the state for a five-week business project. At some point during the course of his travels, the supply line for his refrigerator ice-maker failed. It started to leak causing water damage throughout the finished basement. Without any mitigation effort, the water affected carpets...

How to Prevent Water Damage Caused From Ice Dams

Written by jsolloway on February 7, 2015. Posted in Blog, Storm Damage, Tips and Advice, Water Damage.

This winter’s harsh weather is causing a lot of property damage around New Hampshire (NH) and Massachusetts (MA). Water damage is one of the leading causes of property damage during the winter months. Costly water damage is typically the result of frozen pipes or ice dams. This article focuses on how to prevent water damage caused from ice dams.

Carpet Cleaner – Bow, NH

Written by jsolloway on February 2, 2015. Posted in Blog, Carpet Duct and Other Cleaning, Case Study.

All homeowners need a professional carpet cleaner for different reasons. Some families with multiple children call for service because there was just a spaghetti fight on the living room carpet. Other homeowners call because Fluffy had her fifth accident this week in the hallway. Many people just want the peace-of-mind knowing that built up dirt is being removed from their flooring. Regardless of why you need a carpet cleaner, know that Soil-Away will be there. We specialize in carpet cleaning...

Smoke Damage Restoration – Epping, NH

Written by jsolloway on January 26, 2015. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

The fire happened so quickly. All attention was focused on the burning barn. This Epping, New Hampshire (NH) property was the center of commotion for the community. The homeowners were in shock as they witnessed the blaze. Firefighters did their best, but it was no use. The barn was gone. In addition to the loss of the barn, was the unforeseen smoke damage to their home. The windows were open during the barn fire and the wind carried heavy smoke odor into the house. Having smoke damage restoration...

How to Prevent Pipes from Freezing: Guest Blog by Eaton & Berube Insurance

Written by jsolloway on January 20, 2015. Posted in Blog, Tips and Advice, Water Damage.

Guest Blog: The following tip is courtesy of our friends at Eaton & Berube Insurance. Winter weather in New Hampshire can cause significant property damage. Freezing temperatures and heavy snowfalls should encourage you to take certain precautions to winter-proof your home. According to the Insurance Institute for Business & Home Safety (IBHS), frozen pipes represent one of the biggest property damage risks associated with dropping temperatures. In fact, a burst pipe can cause...

Fire Damage Repair- Hampton, NH

Written by jsolloway on January 12, 2015. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

Who would have thought that a candle, a cat, and a curtain could do so much damage? The combination of the three did not seem a likely possibility until looking at the situation in hindsight. A major house fire was ultimately the result. A burning candle was knocked over by the house cat. A nearby curtain caught on fire. Half the house was ignited in flames. Smoke billowed from the structure as emergency service personnel battled the raging fire. After what seemed like an eternity, the fire fighters...

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Jay Korsen

00:51 04 Aug 22

All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away's construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can't sing enough praises for them. Sorry that the picture doesn't do the job justice. Thank you Jack and your team. -Dr. Jay

Asian Breeze

04:28 15 Jul 22

Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.

Breton Langendorfer

21:17 07 Jul 22

Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.

Maureen Cidzik

13:49 15 May 22

Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do - from first call, to estimate, to job completion.

Sarah Grugnale

16:02 14 Jan 22

Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.

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