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Disaster Restoration Services

Serving New England since 1990

   24 Hour Emergency Services

(603) 641-6555

24 Hour Emergency Services

(603) 641-6555

The First 24 Following Fire Damage

Written by jsolloway on . Posted in , , .

“What to do after fire damage?” That is a question frequently asked, but rarely addressed properly. So you have sustained a fire at your property. Recovering from fire damage can be mentally and physically taxing. This guide serves to help focus your efforts. The fire damage restoration team at Soil-Away wants to make sure you are taking the most effective steps in your recovery process.
Focus on Safety – Personal safety is paramount following a fire damage situation. Do not enter the damaged site until it has been cleared by fire department officials. When accessing the property, be mindful of structural damage such as roofing or flooring. Confirm the status of your utilities. Often times the fire department may disconnect electrical, water or gas lines. Do not turn on the utilities yourself. Utilize a licensed professional to help. Assume that food, beverages and medicine have been contaminated by the smoke and soot. Do not consume these produces if they have been exposed to heat.
Establish Security – Many fires require the property to be boarded up. This is to discourage trespassing. You can contact a local company that specializes in fire damage repairs. Notify the local police if the property is going to be vacant. Make arrangements for personal housing. Create a list of immediate needs such as food, clothing and medication. Local agencies such as the American Red Cross or the Salvation Army may be able to assist.
Communicate – Fire damage can have a large ripple effect in a community. Communicate to all the parties that have a stake in your wellbeing. This includes family, friends, employers and child’s school. Notify your insurance company and they will start the claims process. It is also a good practice to inform your mortgage and utility companies.
Document and Record – Keep a journal or log of everything you experience after the fire. Take notes of interactions with have with individuals: firefighters, city workers, contractors, insurance representatives, etc…You will also want to save all receipts for expenses related to the fire (clothing, food, hotel, etc…). This will help the insurance company process your claim when you seek reimbursement.
Seek Fire Damage Restoration – Coordinate fire damage repairs with a qualified property restoration company. Be cautious of “fire chasers” who will pursue you following a disaster. Many people fall victim to ambulance chasers seeking to sign the business of distressed property owners. Make sure the firm you choose is fully qualified and has a good reputation. The fire damage restoration company will focus on stabilizing the property to minimize further damages. They will clean and deodorize structure and contents. They should regularly communicate with you and your assigned insurance adjuster to ensure a smooth claim and recovery.
The goal of Soil-Away Cleaning & Restoration Services is to help families and business recover from property disaster. For over 25 years, we have specialized in water and fire damage restoration. Soil-Away services south/central New Hampshire (NH) and northern Massachusetts (MA). The company is IICRC master-certified, EPA certified, NADCA certified and a Certified Esporta Operator. Soil-Away is family owned and operated. Contact the fire damage restoration specialists at Soil-Away today!

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Jay KorsenJay Korsen
00:51 04 Aug 22
All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away’s construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can’t sing enough praises for them. Sorry that the picture doesn’t do the job justice. Thank you Jack and your team. -Dr. Jay
Asian BreezeAsian Breeze
04:28 15 Jul 22
Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.
Breton LangendorferBreton Langendorfer
21:17 07 Jul 22
Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.
Maureen CidzikMaureen Cidzik
13:49 15 May 22
Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do – from first call, to estimate, to job completion.
Sarah GrugnaleSarah Grugnale
16:02 14 Jan 22
Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.
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